Privacy Policy
Last updated: January 4, 2026
🌐 This document is provided in English as the legally binding version. For questions in Swedish, contact support@replyright.now.
1. Introduction
ReplyRight ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Chrome extension and related services.
Contact: support@replyright.now
2. Data We Collect
2.1 Account Information
- Email address (when purchasing a subscription or starting a trial)
- License key associated with your account
- Subscription status and billing history
2.2 Usage Data
- Number of AI replies generated (for quota tracking)
- Feature usage statistics (anonymized)
- Error logs for troubleshooting
2.3 What We Do NOT Collect
🔒 Zero-Copy Privacy
We never store your message content or conversation history. Messages are processed in real-time for AI generation and immediately discarded. We cannot read, access, or recover your private messages.
3. How We Use Your Data
- Process payments and manage subscriptions
- Enforce usage quotas (10 free AI replies/month)
- Provide customer support
- Improve our services through anonymized analytics
- Send important service updates (no marketing without consent)
4. Third-Party Services
We use the following trusted third-party services:
| Service | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing | Email, payment details |
| Google Cloud Platform | Hosting & database | Account data, usage stats |
| Google Gemini API | AI reply generation | Message content (not stored) |
| Google Analytics | Website analytics | Anonymized usage data |
5. Cookies
We use the following types of cookies:
- Essential: Session management, authentication
- Functional: Language preferences, settings
- Analytics: Google Analytics (with your consent)
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect service functionality.
6. Data Storage & Security
- Location: All data is stored in the European Union (Finland, GCP europe-north1)
- Encryption: Data is encrypted in transit (TLS) and at rest
- Access: Limited to essential personnel only
- Retention: Account data is kept until you request deletion. Billing records are kept for 12 months for legal compliance.
7. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a machine-readable format
- Withdraw consent: Opt out of analytics and marketing
To exercise these rights, contact us at support@replyright.now. We will respond within 30 days.
8. Children's Privacy
ReplyRight is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the extension. Continued use of the service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: support@replyright.now